Law-enforcement requests

Send process to legal@wproxy.io and, for UK production orders, to our registered office. We require a valid instrument — a production order, warrant, or equivalent under the law of a competent authority. Informal emails, foreign requests without a UK/EU recognition path, and overly broad asks will be refused.

Account identity and billing records; proxy-user identifiers; 30 days of connection metadata (timestamp, destination host, bytes, status). We cannot produce request or response bodies because we do not retain them. We cannot identify a human behind a residential exit without going through the relevant sourcing partner, and only then under compulsion.

Unless a gag provision applies, we notify the account owner before disclosure so they can seek to challenge it. Emergency disclosures to prevent imminent harm to a person are made only where the law permits, and are documented.